kellovip Terms and Conditions

By accessing or using the kellovip platform, you are deemed to have fully accepted these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using kellovip.

These Terms & Conditions constitute a legally binding agreement between kellovip and all its members. kellovip reserves the right to update these terms at any time, and continued use of the platform after any changes will be considered acceptance of the revised terms.

• These terms apply in both English and Bengali; in the event of any conflict, the English version shall prevail.
• kellovip reserves the right to modify, update, or change any service, feature, or offer on the platform at any time.
• If any part of these terms is found to be unenforceable, the remaining provisions shall continue in full effect.

You must be at least 18 years old to create an account with kellovip. Each person is permitted to hold only one account. Creating multiple accounts may result in all accounts being closed and all balances being forfeited.

You are required to provide accurate and complete information during registration. Providing false or incorrect information gives kellovip the right to close your account. Identity verification (KYC) may need to be completed before withdrawals are processed.

• You are solely responsible for keeping your account password secure.
• Accounts may not be shared with or transferred to another person.
• If you notice any unauthorized access to your account, notify kellovip support immediately.
• Keep your account information up to date. kellovip is not liable for any issues arising from outdated details.
• Any notice sent to your registered email address or phone number will be considered received by you.

The minimum deposit at kellovip is BDT 100. Deposits can be made via mobile banking, bank transfer, or approved digital wallets. Payments from third-party accounts are not accepted.

The minimum withdrawal amount is BDT 500. Withdrawal requests are typically processed within 2 to 24 hours. However, withdrawals may be delayed if KYC verification has not been completed.

• For suspicious transactions, kellovip may place a hold on withdrawals until the investigation is complete.
• Always use accurate account details when depositing or withdrawing. kellovip is not liable for any losses resulting from incorrect information.
• kellovip is not responsible for any taxes or charges applicable to your transactions.
• A monthly maintenance fee may be deducted if your account remains inactive.

Kellovip regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own wagering requirements, validity period, and terms that must be read before accepting any offer.

If evidence of bonus abuse or system manipulation is found, kellovip reserves the right to void the bonus on that account and suspend the account if necessary.

• The welcome bonus is available to each new member once only.
• Bonus balance cannot be withdrawn until the specified wagering requirements have been met.
• Bonuses are generally valid for 7 to 30 days from the date the offer is claimed.
• Multiple bonuses cannot be used simultaneously unless otherwise specified.
• kellovip reserves the right to modify, suspend, or cancel any promotion at any time.

All games available in the kellovip game lobby operate according to specific rules. Each game's pay table, RTP (Return to Player), and rules can be found within the game itself.

In Live Casino games, the dealer's decision is final. If a game is interrupted mid-session due to a technical fault, kellovip will handle the situation in accordance with its own policy.

• Game outcomes are determined by an RNG (Random Number Generator), which is regularly audited.
• kellovip is not liable for any game losses resulting from connectivity issues.
• If you have a dispute regarding a game result, please notify support within 72 hours.
• kellovip reserves the right to add, remove, or modify any game at any time.

The following activities are strictly prohibited on the kellovip platform and may result in account suspension or permanent closure.

• Creating or operating multiple accounts.
• Bonus abuse or system manipulation.
• Money laundering or any illegal financial activity.
• Hacking, use of viruses, or any other malicious software.
• Colluding with or defrauding other members.
• Allowing minors to access or use your account.

Kellovip keeps your personal information strictly confidential. Details provided during registration are used solely for service delivery, identity verification, and compliance with legal obligations.

Our full privacy policy is available separately. kellovip will never ask for your password or complete payment details via email or chat.

• Your information is kept secure with SSL encryption.
• Information may be disclosed to authorities when required by law.
• You can opt out of marketing communications at any time.

Kellovip believes gaming is a form of entertainment, not a source of income. We encourage all members to play within their means and are committed to helping prevent problem gambling.

• You can set daily, weekly, or monthly deposit limits.
• You can use the self-exclusion feature to lock your account for a set period of time.
• To learn more about responsible gaming, visit our Responsible Gaming page.
• If you experience any gambling-related problems, contact support immediately.

You may request to close your account at any time through kellovip support. Any pending withdrawals will be processed before the account is closed.

Kellovip may suspend or close an account without prior notice for any of the following reasons: violation of rules, fraudulent activity, provision of false information, or legal obligations.

• To appeal a suspension, contact support within 30 days.
• Any balance in an account closed due to a ban will remain at kellovip's discretion.
• Any valid balance remaining in a voluntarily closed account can be withdrawn.